Quick Time Performance FAQ

At Quick Time Performance, we take your privacy seriously. This Privacy Notice describes how we use the information we collect or that you provide to us through the website.

We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions.

We may collect the following categories of personal information. Not all categories may be collected about every individual:

• Personal identifiers, such as name and address
• Device and online identifiers and related information, such as telephone number and email address
• Purchase history information, such as products you have bought or bookmarked.
• Location information, such as geo-location information
• Individual preferences and characteristics related to shopping patterns and behaviors
• Internet, application, and network activity, such as cookie IDs and browser visits
• Demographic information, such as age and date of birth
• Financial information, such as credit and debit card numbers and claims information

When you interact with QTP using an external social network (for example, Instagram,  Facebook, etc.), we may collect your name and other details from your social network profile and account. Please note that when interacting with QTP from a third party social network, in addition to our Privacy Notice, you are bound by the terms of use and privacy policies of those websites and/or applications.

When you use the QTP website, we and third parties may collect certain information by automated means, using technologies such as cookies, Web server logs, JavaScript. We may tie this information to personal information about you that we collect from other sources or that you provide to us.

Our website may provide links to other third party websites and online services, Linked websites and services may have their own privacy policies, which we strongly suggest you review. We are not responsible for the content or use of any third-party websites or services or their privacy or security practices.

We may update this Privacy Notice periodically to reflect changes in our practices or relevant laws as they change.

We do not sell your personal information for monetary consideration. However, under certain circumstances we may share your information within our internal network of dealers.

If you have any questions or comments about this Privacy Notice, please contact us at sales@quicktimeperformance.com

We accept Master Card, Visa and Discover. We will ship your order as soon as possible. All order must be shipped to the billing address matching your credit card. There are no exceptions. We will gladly accept your money order, personal check or wire transfers. Your order will be shipped 10 days after the check is received. No cash payments are accepted by mail.

You can pick your order up at our facility between the hours of 9am-4pm EST, Monday thru Friday. *closed for major holidays. Please call first for information and product availability.

UPS is our shipping company of choice. We offer regular UPS Ground service, Second Day Service and Next Day Air. Shipping and Insurance are additional unless otherwise specified. Our policy is to keep shipping charges as low as possible. Please call for rates.

Any ordered cancelled after placed subjected to 20% order processing fee.

All returns must have a pre-approved RGA (return goods authorization) number. To get a RGA number email us at sales@quicktimeperformance.com with a copy of your invoice and why you wish to return the product.

All approved returns must be made within 30 days from date of original shipment and are subject to a 20% restocking fee less actual shipping charges. A returned can be denied at anytime. No returns on used, installed, scratched or damage products. Returns made without prior authorization will be refused. Following inspection of returned goods, the balance will be returned to your credit card. Please allow up to 30 days for processing.

All returns must have a pre-approved RGA (return goods authorization) number printed clearly marked on the outside of the box. Shipping and insurance is responsible of the customer.

Quick Time Performance provides a limited warranty against defects in materials and workmanship for a period of 90 days from date of sale to the original purchaser. Upon inspection and verification of warranty, Quick Time Performance will, at its option, repair or replace products, which prove to be defective. Any product , which has been subjected to abuse, accident , alteration, neglected maintenance or improper installation, renders the product warranty null and void. Conditions resulting from acts of nature, weather, criminal activity or accidents are subject to adjustment under the product warranty. Shipping and handling charges are the responsibility of the end user and are not covered by warranty. Any and all labor charges that may be incurred for the removal and or replacement of any covered component or the purpose of affecting this warranty are the sole responsibility of the consumer. Leakage is not covered.

A: The QTEC is designed to relieve back pressure from your engine by diverting exhaust gas before reaching your muffler system. Allowing for more power and better sound. The QTEC is 100% adjustable using the control switch so you can have as much (or as little) sound as you like.

A: QTECs are available to fit most cars or trucks. With sizes ranging from 2.25" through 5" on our standard size cutouts. If your car is lowered or is tight on space, we offer our Low profile system which allows for increased versatility on install.

A: The QTEC is effective anywhere between the catalytic converter and the muffler. As a standard rule, we recommend placing the cutout at least 16"-120" behind a header collector. Ground  and chassis clearance should always be considered first and you should plan to leave space between the bottom of the vehicle and the QTEC mounting location to allow for space for your exhaust system to flex under heavy acceleration.

A: The QTEC is designed for racing/off-street applications. With the electric cutout in the closed position, your vehicle will function just like stock however your local laws may vary and you are encouraged to do your research with local motor vehicle laws before making any purchase that modifies your vehicle.

A: The QTEC is designed for years of trouble free operation. Just like any other component on your car, you cannot install them and forget about them. Exhaust systems will generate soot/carbon and over a period of time that can clog the sealing surfaces of any cutout. We recommend, monthly spraying the cutout surfaces with a good penetrating oil such as "Liquid Wrench". WD40 is a great product for a squeaking door but it is not recommended in this application as the water content tends to cause evaporation. If you drive your vehicle in harsh climates or the valve is exposed to winter road conditions, we recommend removing the Electric valve and using the supplied cap, close the system off until more favorable conditions are realized.

A: Absolutely. We realize accidents happen and sometimes that day at the track didn't go as planned. We offer a full complement of replacement parts for our cutouts.